${commentTerminator}

Your update for ticket (#${ticketId?c} <${ticketUrl}>) has been received.

Please note that this was received outside of our core business hours. Our team will be back online on ${ticketOpeningHours} and thus will not be reviewing your update until they return. We aim to provide an answer within 24 hours of receipt. Your patience is appreciated.

You can reply to this email to add your own comment or manage the ticket online at ${ticketUrl}